Our Commitment: At Cognitive Brain Apps, we understand the sensitive nature of cognitive health information. We are committed to protecting your privacy and implementing industry best practices, even when not legally required to do so.
1. Introduction
Cognitive Brain Apps, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and website.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name (optional), and account preferences
- Health & Wellness Data: Memory test results, usage patterns, and progress tracking data
- Communications: Messages you send to our support team
2.2 Automatically Collected Information
- Device Information: Device type, operating system version, and app version
- Usage Data: App features used, session duration, and interaction patterns
- Analytics: Aggregated, de-identified usage statistics to improve our services
3. How We Use Your Information
We use collected information for the following purposes:
- To provide and maintain our mobile applications
- To track your cognitive wellness progress over time
- To send you important service updates and notifications
- To respond to your support requests and communications
- To improve our applications and develop new features
- To ensure the security and integrity of our services
- To comply with legal obligations
4. Data Storage and Security
4.1 Security Measures
We implement industry-standard security measures to protect your information, including:
- End-to-end encryption for data transmission
- Encrypted data storage on secure servers
- Regular security audits and updates
- Limited access controls for employee access to data
- Compliance with HIPAA-aligned best practices (voluntary)
4.2 Data De-identification
When we use data for research or analytics purposes, we employ Safe Harbor de-identification methods to remove personally identifiable information, even though our wellness applications are not legally required to do so.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:
5.1 With Your Consent
We may share your information with third parties when you explicitly authorize us to do so.
5.2 Service Providers
We may share information with trusted service providers who assist in operating our applications, subject to strict confidentiality agreements.
5.3 Legal Requirements
We may disclose information when required by law, court order, or governmental regulation.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Data Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of marketing communications at any time
- Restrict Processing: Request restriction on how we process your data
To exercise these rights, please contact us at Support@CognitiveBrainApps.com
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days.
8. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Third-Party Links
Our applications may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access your personal information
- Right to equal service and price
13. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Email: Support@CognitiveBrainApps.com
- Address: Cognitive Brain Apps, LLC
522 W Riverside Ave Suite N
Spokane, WA 99201-0581
HIPAA Voluntary Compliance: While our wellness applications are not legally required to comply with HIPAA regulations, we voluntarily implement HIPAA-aligned best practices because we believe your health information deserves the highest level of protection.